It used to be that closing a sale simply entailed conducting a site survey and needs analysis to identify security issues, followed by the formulation of a proposal that addresses the customer’s security issues with specific products’ features and benefits. In today’s world, the process is considerably more complex, with integrated and networked enterprise-wide system solutions replacing product-centric approaches. Nowhere has this change been more evident than in the gaming market. This is one of the most compelling reasons why an experienced and knowledgeable system integrator is a valuable partner who can help casino management make the best choices and get the most value for their budget.

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In our experience of designing and building IP systems for the gaming market, we have learned that – along with technology changes – transitioning to IP surveillance involves a multi-faceted adjustment in how surveillance departments operate. The adjustments relate to everything from how a user interfaces with the system to the needed skill-set of in-house surveillance technicians.

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Located on 67 acres between the Bellagio and Monte Carlo resorts on the Las Vegas Strip, the CityCenter development is noted as one of the largest privately-funded construction projects in U.S. history. Developed by MGM Mirage and Infinity World Development Corp., the expanse of shopping, dining, entertainment venues and other ritzy indulgences is anchored by the 21st century model for Las Vegas hotels and casinos, the Aria.

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It took just 22 minutes for the new IP video surveillance system at Valley Forge Casino Resort to demonstrate its value. The casino had just opened in March 2012 when an attentive surveillance operator identified a group of roulette cheaters — several agents working in tandem — from the clear images captured by the casino's IP surveillance system. A message from a nearby casino had alerted Valley Forge Casino to be on the lookout for the cheaters, and the employee spotted them on video less than half an hour after the casino opened. He had trained for eight weeks but had never worked in surveillance before.

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Since its founding in 1995, North American Video (NAV) has grown its business based on long-term relationships and commitments; this applies equally to customers, employees and suppliers. Additionally, NAV has continued to expand its portfolio of technology solutions to provide its clientele with a strategic balance of high performance, functionality and cost-effectiveness. This combination of assets has proven to be a winning formula for the continued development and growth of the company and its partners, and will help the ecosystem better withstand and overcome the challenges coming at them in 2013.

North American Video equips the new Maryland Live! Casino with an advanced video, access and POS solution. The intensive project is particularly noteworthy for its third-party VMS integration featuring digital recording with 800 IP cameras, and analytics logic engine for people and car counting.

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